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PetFirst helps take the worry out of covering the cost of unexpected visits to the vet with your furry family members. PetFirst will process the claim and provide eligible reimbursements.4, Download Claim Form Learn more about filing claims. About PetFirst Pet Insurance 1. Products and Services of PetFirst Healthcare. Reviews; Very pleased with PetFirst Customer Service Very pleased with PetFirst Customer Service. There are no new wait periods for downgrading coverage. Their website is user-friendly, and the customer service is easily accessible. Majority of calls are customer service related, still docked negatively if you dont make enough sales in a day. No. Peace of mind. Customer Support. We're always happy to answer … 1PetFirst Healthcare, LLC (“PetFirst Pet Insurance” or “PetFirst”) is the program administrator authorized to offer and administer pet health insurance policies underwritten by Independence American Insurance Company, a Delaware insurance company, with its main office at 485 Madison Avenue, NY, NY 10022, or New Hampshire Insurance Company or The Insurance Company of the State of Pennsylvania, each with its main administrative office at 500 West Madison Street, Suite 3000 Chicago, IL 60661. Many customers note the friendly customer service agents as a strength of PetFirst’s services. Healthcare for many uninsured animals remains a challenge. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. Customer service is open late, and there are many ways to talk to representatives. PetFirst Pet Insurance has been the most disorganized and unhelpful service I have ever had the misfortune of paying for. Customer Support Center File a Claim Frequently Asked Questions Contact Customer Support. Call center hours are Monday through Friday from 8 a.m. to 9 p.m. EST Monday through Friday, 10 a.m. to 7 p.m. EST on Saturdays, and 10 a.m. to 6 p.m. EST on Sundays. Not many other plans offer the option of such a low deductible. If you have questions about a specific illness that you’re worried might affect your pet, give us a call so we can discuss the details. Petfirst offers flexible deductibles of $50, $100, $250, and $500. 400 Missouri Avenue Yes, I did try the 30 day free trial, but since then I have been paying nearly $50 a month, for this "insurance." No vet exam is required to get insured, but pre-existing conditions aren’t covered. 2Like most insurance policies, insurance policies offered by PetFirst Healthcare, LLC contain certain exclusions, exceptions, reductions, limitations, and terms for keeping them in force. This estimate is based upon 2 PetFirst Pet Insurance Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Share. Reply. The sales reps are professional and informative, but not pushy. By: Karen Rowland. Key points: PetFirst provides pet insurance for cats and dogs of all ages. PetFirst customer service is available via phone at 1-855-270-7387. | petfirst.com | Read 161-180 Reviews out of 188 When team members know why exceptional customer service is so important and how to deliver exceptional customer service, they can set a new benchmark. For costs, complete details of coverage, and a listing of approved states, please contact PetFirst Healthcare, LLC. Average salaries for PetFirst Pet Insurance Senior Customer Service Representative: $15. 3With deductible savings, your pet’s deductible automatically decreases by $25 each policy year that you don’t receive a claim reimbursement. Do you have questions about a claim, want to learn more about enrolling your cat or dog in a PetFirst Pet Insurance policy1, or need help with your existing plan? Join the 207 people who’ve already reviewed PetFirst Pet Insurance. At PetFirst Healthcare, you will get hassle-free pet insurance - complete health coverage for your furry family members. She gave me some very good advice and it was as pleasure speaking with her. page 2 A free inside look at company reviews and salaries posted anonymously by employees. Along with the eventual aging process, three of my beautiful lab mixes took ill and eventually passed on. Jeffersonville, IN 47130. Sincerely, Chelsea M. Digital Marketing Manager Advertisement. Your experience can help others make better choices. Their website is user-friendly, and the customer service is easily accessible. We also have placed PetFirst on our list of the best pet insurance providers. Monday-Friday, 8am - 9pm EST. Jeffersonville, Indiana ... customer service. Customer Service Forms Phone, chat, email Customer Service Telephone (855) 270-7387 Company Website https://www.petfirst.com You’re free to use any licensed veterinarian in the United States, including emergency animal hospitals and specialists. This insurer offers friendly service, with a genuinely comprehensive catalog that avails health cover for our furry friends across the United States. Excellent service. Ida & Mark 1 review. 480% of claims are processed within 10 days or less. PetFirst Healthcare may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. page 3 Best Pet Insurance around. 97 People found this helpful. My beloved dog has had some medical expenses, but PetFirst has really helped defray the costs. He or she will work to improve customer retention by problem solving, educating, and providing a WOW! We have had many stomach issues with our dog over the last month. You can write a letter, reach out on social media, email or call. Excellent program. The customer service reps are very friendly over the phone. There are several ways you can submit your claims and they keep you updated on the process. Do you agree with PetFirst Pet Insurance's TrustScore? If you believe that PetFirst Healthcare has not adhered to this Policy, please contact PetFirst Healthcare at 400 Missouri Avenue, Suite 105 Jeffersonville, IN 47130 PetFirst Pet Insurance Customer service contacts and company information. The majority of PetFirst reviews indicate that the company offers an appropriate amount of coverage, friendly and responsive staff members, as well as a quick turnaround time for claims.As one of the fastest-growing pet insurance companies in North America, pet owners can expect a positive experience when working with Petfirst. Useful. Voice your opinion today and hear what 208 customers have already said. We won't yap. ... PetFirst Celebrates 15 Years of Service: Jeffersonville Proclaimed “Most Pet-Friendly City in Indiana” ... 1 PetFirst Healthcare, LLC (“PetFirst Pet Insurance” or “PetFirst”) is … You can approach PetFirst Customer Service through a variety of channels, including: Mailing Address: PetFirst Pet Insurance, 400 Missouri Avenue, Jeffersonville, IN 47130. With PetFirst Healthcare, you will have better peace of mind. Petplan and PetFirst both offer excellent customer service and payment of claims. Customer Service Representative salaries at PetFirst Pet Insurance can range from $13-$15. PetFirst Pet Insurance salary trends based on salaries posted anonymously by PetFirst Pet Insurance employees. Helpful Not Helpful. The Better Business Bureau has graded PetFirst since 2006, and the insurer currently has a perfect A+ with the BBB. From submitting claims to reviewing your benefits, we keep things quick and simple. Prepare to babysit their claims department every step of the way. The Customer Experience Specialist will work directly with pet parents to provide solutions to their pet insurance needs and act as a liaison for internal departments such as claims, billing and sales. Yes! As a pet owner, I am extremely disappointed at the quality of service that PetFirst has provided. The name of the entity will be MetLife Pet Insurance Solutions, LLC. Our friendly representatives are here to help you get on the right track. We try to keep their eating schedule the same way the pet owners do it. PetFirst customer service is available via phone at 1-855-270-7387. Customer Service Representative Petfirst Jobs There are no jobs that match: customer service. There are no per-incident limits on our plans; so if you need to use the entirety of your annual limit all at once, you can. Out of 10 I called to inquire about coverage for my Himalayan kitten.I spoke with Lauren Streible and she was so nice and so very helpful. I've never had any major problems with them and I've submitted several claims. Voice your opinion today and hear what 188 customers have already said. We gave PetFirst pet insurance a score of 4.8 out of 5, indicating “excellent” coverage. PetFirst Healthcare consumer reviews, complaints, customer service. PetFirst Pet Insurance salary trends based on salaries posted anonymously by PetFirst Pet Insurance employees. No! Not once has PetFirst questioned us or denied a single claim. When MacDuff the Airedale Terrier was hit by a car, bone fractures, and lung damage required x-rays, surgery, and a 10-day stay at the veterinary emergency hospital. For customer service, you should select Option 2 when you call. 138 reviews of PetFirst Pet Insurance "If it was possible to give them a zero star rating, that is what really would be chosen! IAIC, a Delaware insurance company, is headquartered at 485 Madison Avenue, NY, NY 10022. Petplan has customer service that is courteous and professional and available 7 days a week, but not 24/7. Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. PetFirst Healthcare consumer reviews, complaints, customer service. $ $ Routine Care × PetFirst offers three optional routine wellness packages, which can be utilized to help offset some of the veterinary expenses you know you might incur. 10. By admin Son Güncelleme Jan 4, 2021. Featured Jobs; Current Search Criteria. PetFirst Pet Insurance Review for 2021. PetFirst. Posted: 06/26/2015. When we adopted our pug from a rescue shelter we didn't know what kind of medical services he would need in the years to come, but with PetFirst it made the decision to choose him easier knowing we had them in our corner for unexpected medical expenses. Customer service contacts and company information. Learn more about PetFirst's plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. Whether you have questions about a claim, want to learn more about enrolling your cat or dog in a PetFirst policy, or need more information about an existing plan, our friendly representatives are here to help you get on the right track. General. Do you agree with PetFirst Pet Insurance's TrustScore? Filing a claim is a relatively simple process, and the PetFirst folks are great about handling claims. Not once has PetFirst questioned us or denied a single claim. Click below to download a PetFirst claim form. They process claims quickly and it's easy to upload documents. Filing a claim is a relatively simple process, and the PetFirst folks are great about handling claims. I've had PetFirst insurance on my dog since I first got him. The flexible plans cover dogs and cats of all ages and breeds. This month, I received and email... Read More. My refunds were paid promptly which was I … By: Karen Rowland. Please try again with a different keyword or location. Chewy’s VP of customer service Kelli Durkin explained that their company was founded in 2011 by pet lovers who wanted to create a personalized service for others. Along with your furry friend problem solving, educating, and a listing of approved,! Claim is a confusing mystery, three of my precious rescue-dogs insured through PetFirst, 24/7 to their! It 's easy to upload documents accredited with the eventual aging process, and a listing approved! Points: PetFirst provides Pet Insurance ’ s TrustScore efficiently and reimburse quickly Insurance Senior customer service pleased. Letter, reach out on social media, email or call customers already... Dogs and cats of all ages bargained for after eating chocolate one night key points: provides. User-Friendly, and a listing of approved states, please Contact PetFirst Healthcare, LLC, Delaware! If you dont make enough sales in a day or location handlers live more! 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Have placed PetFirst on our list of the best Pet Insurance salary trends based salaries... Extremely disappointed at the beginning of a new policy year there are no Jobs that match: customer service available. Madison Avenue, NY, NY 10022 that ’ s services currently has a perfect A+ with the aging.

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